Docs
Scale block
The Scale block captures a numeric opinion (1–5, 0–10, etc.) with optional labels.
Setup
- Add a Scale block from the Questions palette.
- Set the minimum, maximum, and step values plus any helper labels for start/mid/end.
- Toggle Required to force a rating before advancing and enable scoring if desired.
Settings
- Range: Choose the numeric bounds and step value (default 1–5, step 1).
- Labels: Optional text at the min, mid, and max help respondents understand the scale.
- Scoring: The raw numeric answer feeds
{{total_score}}just like other scored blocks. - Required: Enforces an answer before the respondent can proceed.
Tips
- Use describing labels (e.g., “Not at all” to “Extremely”) to clarify the scale.
- Pair with Jump Logic to branch on thresholds (e.g., redirect low scorers to a lead capture block).
- When you need richer cards or agent output, combine Scale answers with derived variables or the Agent Step.

